Cookie Policy

This Cookie Policy explains how Zower Energy Ltd uses cookies and similar technologies on www.zower.co.uk.

It should be read alongside our Privacy Policy, which explains more broadly how we collect, use and protect personal information.

1. Who we are

Zower Energy Ltd
Company number: 16560278
Registered office: A1 Beauchamp Business Park, Wistow Road, Kibworth Harcourt, Harborough, Leicestershire, LE8 0YE

Email: hello@zower.co.uk
Telephone: 0116 497 6767

2. What are cookies?

Cookies are small text files that websites may place on your computer, phone or other device when you visit them.

Cookies can be used to:

• Make a website function correctly
• Remember choices and preferences
• Provide embedded features
• Understand how a website is being used
• Improve website performance and security

Websites may also use similar technologies, such as pixels, server logs and browser storage. This policy uses the term “cookies” to include these technologies where appropriate.

3. How we use cookies and similar technologies

Our website uses a limited number of technologies to operate the site, understand its performance and provide optional content such as translations and Google Maps.

We do not currently use cookies for personalised advertising.

Where a technology is not strictly necessary, it will normally be disabled until you have made a choice through our privacy banner.

4. Privacy and consent settings

Our website uses a privacy-management tool supplied through the IONOS website platform.

This tool allows you to:

• Accept optional services
• Reject optional services
• Select individual services
• Change your choices later

The tool may use a cookie or browser storage to remember your preferences. This is necessary so that the website can respect the choices you have made.

5. IONOS SiteAnalytics

We use IONOS SiteAnalytics to understand general website usage and improve the technical performance of the site.

SiteAnalytics may process information including:

• The website or page requested
• The referring website
• Browser type and version
• Operating system
• Device type
• Date and time of access
• An anonymised version of the visitor’s IP address

IONOS states that SiteAnalytics does not use cookies. Information is collected through server log files or a tracking pixel, and IP addresses are anonymised directly after transmission. The information is used for statistical evaluation and technical optimisation rather than to identify individual visitors.

Where personal information is involved, this processing is carried out on the basis of our legitimate interest in understanding, maintaining and improving our website.

6. Website Translator

Our website offers an optional Website Translator.

The translation service is not loaded until you choose to accept it. When activated, website content is translated in real time.

The provider of the translation service may receive technical information about your visit, such as:

• Your IP address
• Device and browser information
• The page being translated
• Your selected language
• Information about your interaction with the service

The service may use cookies or similar technologies. We use this service only with your consent.

Declining the Website Translator will not prevent you from viewing the original English-language version of our website.

IONOS confirms that its Website Translator operates in real time and requires privacy acceptance before use.

7. Google Maps

Some pages may include an embedded map provided by Google Maps.

Google Maps will not be loaded unless you accept the service through our privacy settings. Once loaded, Google may receive information including:

• Your IP address
• Device and browser information
• The page from which the map was loaded
• Information about your interaction with the map
• Location information, where you choose to provide it
• Information associated with your Google account if you are signed in

Google may use cookies, local storage and similar technologies when providing embedded Maps content. Google’s own privacy policy and cookie information apply to its processing.

We load Google Maps on the basis of your consent.

You can still contact us or obtain our address without accepting Google Maps.

8. External websites and social-media links

Our website contains links to external websites, including social-media platforms.

Simply displaying a normal external link does not necessarily mean that the external service has been loaded. However, when you select a link and leave our website, the destination website may use its own cookies and collect information under its own privacy policy.

Zower Energy Ltd does not control cookies placed by external websites.

9. Managing your choices

When you first visit the website, you can:

• Accept all optional services
• Reject all optional services
• Select which services you wish to allow

You can change your preferences at any time by selecting the cookie icon shown at the bottom of the website and reopening the Privacy Settings.

Withdrawing consent will not affect the lawfulness of any processing carried out before consent was withdrawn.

10. Browser settings

Most web browsers allow you to view, block or delete cookies through their settings.

Blocking all cookies may prevent some website features from functioning properly. Browser settings may also need to be adjusted separately on each device and browser you use.

11. Cookie names and storage periods

The exact names and storage periods of third-party cookies can change when providers update their services.

Where available, current information about each optional service can be viewed by:

1. Opening the Privacy Settings using the cookie icon
2. Selecting the relevant service
3. Selecting More to view additional information

We will update this Cookie Policy where there is a significant change to the services used by our website.

12. Changes to this policy

We may update this Cookie Policy to reflect changes to our website, the services we use or applicable legal requirements.

The latest version will be published on this page together with the date it was last updated.

13. Contact us

For questions about our use of cookies or similar technologies, please contact:

Zower Energy Ltd
A1 Beauchamp Business Park
Wistow Road
Kibworth Harcourt
Harborough
Leicestershire
LE8 0YE

Email: hello@zower.co.uk
Telephone: 0116 497 6767