Website Terms and Conditions

These terms govern your use of www.zower.co.uk.

By accessing or using this website, you agree to these terms. If you do not agree with them, you should not use the website.

1. About us

This website is operated by:

Zower Energy Ltd
Registered in England and Wales
Company number: 16560278
VAT registration number: GB 497 7696 01

Registered office:
A1 Beauchamp Business Park
Wistow Road
Kibworth Harcourt
Harborough
Leicestershire
LE8 0YE

Email: hello@zower.co.uk
Telephone: 0116 497 6767

Zower Energy Ltd is a private limited company incorporated in England and Wales on 3 July 2025. The company information displayed on the website includes the details required for a UK limited company website. (GOV.UK)

2. Purpose of this website

This website provides general information about Zower Energy Ltd, our products and our services, including:

Battery energy storage systems

Hybrid and temporary power solutions

System design and commissioning

Remote monitoring

Technical support

Fault finding and system recovery

Maintenance, rebuilds and upgrades

Training and related services

The website is primarily intended for businesses and professional users seeking information about energy systems and technical support.

3. Website information is not a quotation or offer

Information published on this website is provided for general information only.

Nothing on the website constitutes:

A binding quotation

An offer capable of acceptance

A guarantee that a product or service is available

A commitment to provide a particular specification, delivery date or level of performance

Technical, engineering, electrical, financial or legal advice for a particular site or application

A contract with Zower will only arise when it is confirmed through an appropriate written quotation, proposal, order confirmation, service agreement or other written contract.

Any quotation, proposal, order confirmation or written contract issued by Zower will take priority over the information contained on this website if there is any inconsistency.

4. Product descriptions and specifications

We take reasonable care to ensure that product descriptions, specifications, technical information, photographs and illustrations are accurate when published.

However:

Images may be illustrative

Colours and finishes may appear differently on different devices

Specifications may be updated as products are developed

Dimensions and weights may be approximate

Performance may depend on installation, configuration, load profile, environmental conditions and other site-specific factors

Availability, lead times and prices may change

You should not purchase, install, specify or operate equipment solely in reliance on website information.

The final specification applicable to an order will be the specification confirmed in the relevant quotation, technical schedule, datasheet or contract.

5. Technical and safety information

Battery energy storage systems, electrical equipment, generators and hybrid power systems can present significant electrical, fire, mechanical and operational risks.

Information provided on this website is not a substitute for:

A professional site assessment

An electrical design

A risk assessment

Manufacturer instructions

Appropriate training

Competent installation and commissioning

Compliance with applicable laws, standards and site rules

Installation, modification, servicing and operation should only be carried out by appropriately trained and competent persons.

You should contact Zower directly before relying on any website information for a particular system, site or application.

6. Availability of the website

We aim to keep the website available and operating correctly, but we do not guarantee that it will always be:

Available

Uninterrupted

Secure

Error-free

Free from faults or technical issues

We may suspend, withdraw, restrict or change any part of the website without notice.

We will not be responsible for website unavailability caused by maintenance, hosting problems, internet failures, cyber incidents or circumstances outside our reasonable control.

7. Intellectual property

Unless otherwise stated, the content of this website is owned by or licensed to Zower Energy Ltd.

This includes:

Text

Product names

Branding

Logos

Photographs

Illustrations

Technical drawings

Datasheets

Videos

Graphics

Page layouts

Software and website content

You may view, download or print reasonable extracts for your own internal, personal or business evaluation purposes.

You must not, without our prior written permission:

Copy or reproduce substantial parts of the website

Republish website content

Modify our materials

Use our content for commercial resale

Remove copyright, trademark or ownership notices

Use Zower branding in a way that suggests endorsement or affiliation

Use our technical drawings, product designs or datasheets to manufacture or reproduce a product

Scrape, harvest or systematically extract website content

Nothing in these terms transfers any intellectual property rights to you.

8. Zower trade mark and branding

Zower® is a registered UK word trade mark owned by Zower Energy Ltd under UK Trade Mark No. UK00004344963.

The trade mark is registered in classes 9, 37, 40 and 42 in connection with battery energy storage equipment, electrical power systems, installation and maintenance services, battery rental, engineering, technical consultancy and remote monitoring services.

The Zower name, Zower logo, website content and associated branding may not be copied, reproduced, modified or used without the prior written permission of Zower Energy Ltd.

Nothing on this website grants any licence or right to use the Zower trade mark or any other intellectual property belonging to Zower Energy Ltd.

The name CaroVolt, its branding and other product names used by Zower Energy Ltd may also be protected by copyright, trade mark rights and other intellectual property rights.

9. Acceptable use

You must not use this website:

For any unlawful or fraudulent purpose

To transmit malware, viruses or harmful code

To attempt to gain unauthorised access to the website, server or related systems

To interfere with the operation or security of the website

To collect information about other users without authority

To submit false, misleading or abusive enquiries

To impersonate another person or organisation

In a way that could damage Zower’s reputation, systems or business

To infringe the rights of Zower or any third party

We may restrict or block access where we reasonably believe the website is being misused.

10. Information you provide to us

When submitting an enquiry or other information through the website, you confirm that:

The information is accurate to the best of your knowledge

You are authorised to provide it

You are authorised to act on behalf of any company or organisation you name

Your submission does not infringe another person’s rights

Your submission does not contain unlawful, harmful or malicious material

Submitting an enquiry does not oblige Zower to accept work, provide a quotation or enter into a contract.

We will handle personal information in accordance with our Privacy Policy.

11. Links to third-party websites

This website may contain links to third-party websites, platforms or services.

These links are provided for convenience and information only. We do not control third-party websites and are not responsible for:

Their content

Their availability

Their security

Their products or services

Their privacy practices

Any loss resulting from their use

A link does not necessarily mean that Zower endorses, approves or is commercially connected with the third party.

You should review the terms and privacy information of any third-party website you visit.

12. Linking to our website

You may link to publicly available pages on our website provided that the link:

Is lawful and fair

Does not damage our reputation

Does not falsely suggest a partnership, approval or endorsement

Does not display our website within another website’s frame

Does not misrepresent Zower or its services

We may ask you to remove a link where we reasonably consider it inappropriate.

13. Viruses and cybersecurity

We take reasonable precautions to protect the website, but we cannot guarantee that it will be completely free from viruses, malware or other harmful material.

You are responsible for:

Using appropriate antivirus and security software

Protecting your devices and accounts

Maintaining secure passwords

Ensuring that any content you download is suitable and safe

You must not knowingly introduce harmful material to the website or attempt to test or bypass its security without written permission.

14. Our responsibility to you

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for:

Death or personal injury caused by negligence

Fraud or fraudulent misrepresentation

Any other liability that cannot legally be excluded

Subject to the above, Zower will not be responsible for loss or damage arising solely from:

Reliance on general website information

Website interruption or unavailability

Inaccuracies or omissions that were not caused deliberately

Third-party websites or services

Viruses or harmful material outside our reasonable control

Unauthorised access caused by circumstances outside our reasonable control

Business users

Where you use the website for business purposes, Zower will not be liable, to the fullest extent permitted by law, for:

Loss of profit

Loss of revenue

Loss of business

Loss of contracts or opportunities

Loss of anticipated savings

Loss of goodwill

Loss or corruption of data

Indirect or consequential loss

These website terms do not determine Zower’s liability under a separate quotation, service agreement or customer contract. The terms of that agreement will apply instead.

Consumers

If you are using the website as a consumer, nothing in these terms affects your statutory consumer rights.

Consumer contract terms and notices must remain fair and cannot remove rights given by law. (GOV.UK)

15. Privacy and cookies

Our use of personal information is explained in our Privacy Policy.

Our use of cookies and similar website technologies is explained in our Cookie Policy.

Those policies form part of the information governing your use of the website.

16. Changes to these terms

We may amend these Website Terms and Conditions from time to time.

The latest version will be published on this page and identified by the updated date shown at the top.

Your continued use of the website after an update will be subject to the revised terms.

17. Severability

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

18. No waiver

If Zower does not immediately enforce a right under these terms, this does not mean that the right has been waived.

19. Governing law and jurisdiction

These terms and any dispute relating to the use of this website are governed by the laws of England and Wales.

If you use the website for business purposes, the courts of England and Wales will have exclusive jurisdiction.

If you are a consumer living in another part of the United Kingdom, you may also be entitled to bring proceedings in the courts applicable to where you live.

20. Contact us

Questions about these Website Terms and Conditions can be sent to:

Zower Energy Ltd
A1 Beauchamp Business Park
Wistow Road
Kibworth Harcourt
Harborough
Leicestershire
LE8 0YE

Email: hello@zower.co.uk
Telephone: 0116 497 6767